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DONATION FAQs

Got a question about donations? Check out our frequently asked questions.

WHEN I DONATE, WHERE DOES THE MONEY GO?

From acquiring protected forests for the release of rehabilitated orangutans and aiding the team rescuing orangutans from conflict and the illegal pet trade, to supporting the dedicated surrogate mothers who nurture orangutan orphans at Forest School and helping our enrichment team and veterinary staff, it is your donations that make all of this, and so much more, possible! Click here to learn more about our approach to saving the Bornean orangutan and its habitat.

WHAT PERCENTAGE OF MY DONATION GOES TOWARDS BOS PROGRAMS?

We are committed to making your donation go the distance in supporting our work reintroducing orphaned orangutans to the wild and protecting Indonesia’s tropical forests, and to that end, after taxes and fees, 100% of your donation supports the costs for our teams and activities based from our working areas including, but not limited to the Nyaru Menteng Orangutan Rehabilitation Centre, the Mawas Conservation Program, the Samboja Lestari Orangutan Rehabilitation Centre, and the BOSF Headquarters in Bogor, Indonesia. Want to know where your donations go in detail? Click here to find a detailed breakdown of how donations are spent in our annual report.

HOW CAN I DONATE?

Click here to make an online donation. Simply choose your a donation pack or set the amount you wish to donate. You can also purchase items from our orangutan shop. It’s that easy!

WHAT PAYMENT OPTIONS ARE AVAILABLE WHEN DONATING ONLINE?

As an international supporter you can donate online using a Visa or MasterCard credit card or your PayPal account. As an Indonesian supporter you can donate online by using your Indonesian credit or debit card, or alternative payment methods such as ATM or internet banking transfers, BNI Viirtual Account, GoPay, and others. You can choose between two currencies – U.S. dollars (USD) or Indonesian Rupiah (IDR).

I HAVEN’T RECEIVED A RECEIPT FOR MY ONLINE DONATION. WHAT SHOULD I DO?

If you didn't receive an email outlining the details of your online donation, please email our Fundraising Team at fundraising@orangutan.or.id – we are here to assist you. But first, check your spam/junk folder in case the email has gone there instead of your inbox.

HOW DO I UPDATE INFORMATION ABOUT MY DONATION?

If you donate monthly, you can update your monthly donation amount and your credit card information online. Click here to log-in with your username and password. If you are unsure, just email our Fundraising Team at fundraising@orangutan.or.id – we will be happy to assist you!

IS MY DONATION TAX-DEDUCTIBLE?

We greatly appreciate all donations - but unfortunately, donations cannot be claimed on your tax return, whether you are from Indonesia or elsewhere.

DONATE TO MAKE A DIFFERENCE

Did we answer all of your questions? We need your help to preserve the lives of Bornean orangutans and to protect their home, the rainforest. Any amount you donate – whatever gift you decide – will have an impact.

GIVE NOW

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